We are based in Largo FL, USA. It is our goal to make shipping as speedy as possible. So, no need to worry. All orders will ship within 2-4 business days.
Orders placed on weekends and holidays are processed on the next business day.
If your package is returned to us the customer will be responsible for paying an additional shipping fee to have the package shipped again.
If your tracking information states that the item was successfully delivered and or signed for We are not liable to send a replacement package. You must contact your local USPS store and open a claim.
We are not responsible for delivery delays due to mishandling by the carrier, incorrect address or delays due to weather conditions.
Valor by T Boutique is not responsible for:
Delays with postal service
Lost, wrong address, damaged, or marked delivered items. Please contact postal service to file a claim with the carrier.
WRONG ADDRESS DISCLAIMER
It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We will do our best to speed up processing and shipping times; hence, there is a minimal time gap to cancel/change your order or change its address. If you decide to cancel your order or change your shipping address, please visit our contact us page as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we will do so.
If there is a problem with your tracking number or package delivery, please contact the mailing provider directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
All our shipments include tracking numbers. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
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